Returns & Refunds Policy

Returns & Refunds Policy

Effective Date: [20-05-2025]

Thank you for shopping at Travelnowz.com. We value your satisfaction and aim to ensure a smooth shopping experience. Please read our Returns & Refunds Policy carefully before making a purchase.

1. Return Policy

At Travelnowz, we do not accept returns for any broken or damaged products or packaging. All items are checked and securely packed before dispatch to ensure they reach you in the best condition.

We do not offer returns or exchanges under the following conditions:

• If the product or packaging is broken, damaged, or tampered with after delivery.

• If the product has been used or unsealed.

• If the return request is made after 48 hours of delivery.

2. Eligible Return Conditions

You may request a return or replacement only if:

• You received the wrong product (e.g., incorrect flavor or item).

• The product is completely different from what was ordered.

To qualify:

• You must contact us within 48 hours of receiving the order.

• The product must be unused and in its original condition and packaging.

3. Refunds

Refunds will be issued only in cases where:

• The item is unavailable or out of stock after placing your order.

• The product was canceled before shipping.

Refunds (if applicable) will be processed via the original payment method or through mobile banking, as per your preference. Please allow 7–10 business days for the refund to reflect.

4. How to Request a Return or Refund

To initiate a return or refund request, please contact us with:

• Your order number

• A clear explanation of the issue

• A photo of the received product (if applicable)

Contact Us:

• Email: info@travelnowz.com

• Phone: [01334176204]

• Website: https://travelnowz.com

5. Important Notes

• Travelnowz reserves the right to refuse any return or refund request that does not meet our policy conditions.

• Delivery charges are non-refundable unless the error was on our end.